A transparent journey for your patients.
From the clinic door to the 6th month after the operation — every stage is in the portal. End the traditional WhatsApp clutter and offer your patients a professional, KVKK-compliant and reassuring experience.
The treatment journey in 8 steps
From the first invitation to satisfaction approval, every touchpoint is in a single flow, with timeline clarity.
- 01
Invitation
The patient receives a KVKK-compliant invitation email and WhatsApp link. One-click, passwordless secure login.
- 02
Approval
Treatment plan, fee items and contract in a single panel. The patient reviews and approves digitally; every step is recorded.
- 03
Pre-op Upload
Photo documentation in standard poses, health report and ID are uploaded securely with end-to-end encryption.
- 04
Payment
Payment by Iyzico card or bank transfer, with optional escrow protection. Commissions and items are shown fully transparently.
- 05
Travel
For international patients, flight, hotel, transfer and driver communication are gathered in a single panel; no surprises.
- 06
Operation Day
Countdown, team approval, clinic check-in notification and the pre-anesthesia checklist are shared with the patient.
- 07
Post-op + AI
The AI health assistant answers questions 24/7; diet, medication and follow-up schedules are reminded automatically.
- 08
Satisfaction
Patient approval releases the escrow payment. The process closes with an anonymous clinic rating.
Patient experience metrics
Results measured in the field — data, not intuition.
Compared to the traditional WhatsApp/email flow
Measured on a pilot of 240 patients
All uploads on S3 + audit log
“Add to home screen” from the browser
A real concierge for international patients.
- Hotel, transfer and flight info in a single panel
- Driver live location and direct contact (V2)
- 6-language interface, AI translation option (DeepL)
- Foreign-currency payment with Wise and Iyzico
- Interpreter coordination through the portal
Simple, fast and KVKK-compliant.
- Automatic reminders via SMS and email
- Automatic e-Archive invoice issuance with BirFatura
- KVKK Article 11 rights in one click
- Turkish interface and Turkish AI assistant
- Fully transparent refund and dispute procedure
No app to download — PWA patient portal
Your patients use the portal like an app by tapping “Add to home screen” from their browser. No App Store approval, no update burden and no extra cost; multilingual, offline-resilient and notification-enabled.
Your patients deserve this.
14-day free trial — try the Estekip Patient Portal in your own clinic.