Two years,
two thousand
patients later.
In 2024, our co-founders identified three core problems in Turkey's health tourism sector: disastrous response times, fragmented software use, and the trust gap between patient and clinic.
We started with 12 pilot clinics. Our first goal was to bring Meta DM response time down from hours to seconds. Three months later, the average response time dropped from 4 hours 40 minutes to 28 seconds, and conversion rates doubled.
The next step was the escrow model — to restore patient trust in health tourism. As an Iyzico Marketplace Sub-Merchant we built the licensed infrastructure and launched the 10% guarantee deposit model. Then came AI render, post-op complication analysis, multilingual bot, logistics integration...
Today there are 247 active clinics, 30,000+ active patients, 12 languages. Our goal is to launch in the EU market by the end of 2026, and MENA in 2027. But more important than the goal is this: we never let any clinic lose a lead on WhatsApp, lose its sterilization log, or be forced to do business without escrow.